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A basic principle in marketing is that the Consumer is always right.  The consumer rights in Sri Lanka are protected by the Consumer Affairs Authority and Authority consider that protection of consumer rights is a means of developing responsible civic society. 

 

We uphold internationally accepted basic consumer rights:

 

  1. The right to satisfaction of basic needs – To have access to buy essential goods and services: adequate food, clothing, shelter, education, public utilities, water and sanitation.

 

  1. The right to safety – To be protected against products, products processes and services which are hazardous to health or life.

 

 

  1. The right to be informed – To be given the facts needed to make informed choice, and to be protected against dishonest of mislead advertising and labeling.

 

  1. The right to choose – To be able to select from a range of products and services, offered at competitive prices with an assurance of satisfactory quality.

 

  1. The right to be heard – To have consumer interests represented in the making and execution of government policy, and in the development of products and services.

 

  1. The right to redress – To receive a fair settlement of just claims including compensation for misrepresentation, shoddy goods or unsatisfactory services.

 

  1. The right to consumer education – To acquire knowledge and skills needed to make informed, confident choices about goods and services, while being aware of basic consumer rights and responsibilities and how to act on them.

 

  1. The right to a healthy environment – To live and work in an environment which is non-threatening to the well-being of present and future generations.
 
   NEWS AND EVENTS
 

MRP of Chicken Meat  with effect from 18 February 2010
   
ProductDescriptionMaximum Retail Price
Chicken Meat Frozen , Broiler Chicken Meat with skinRs. 35/- per 100g

Maximum Retail Prices with effect from 15 March 2010 (Including VAT) 

Type Of CementSLS No.Maximum Retail Price              Rs.Cts
Ordinary Portland CementSLS 107                              750.00
Portland Limestone CementSLS 1253                              750.00
Masonary CementSLS 515                              700.00

Milk Powder Maximum Retail Prices with effect from 20 Jun 2010

ProductPack SizeMaximum Retail Price
  SLRs
Full Cream Milk Powder400g               244.00
Full Cream Milk Powder1kg               598.00

All other pack sizes of Full Cream Milk Powder except the pack sizes stated above , shall not be sold above Rs.61.00 per 100g.

Maximum Retail Prices of Rice with effect from 18 March 2009

Rice Maximum Retail Price
  SLRs
Samba, destaned and cleared (Excluding Keeri Samba & Suduru Samba)1kg            70.00
Nadu1kg            60.00
Red and White Raw1kg            60.00

LP Gas Price Revision with effect from 01 July 2010 (Previous Price)

 District  Maximum Retail Price 
Laugfs Gas   Shell Gas 
 12.5kg Cylinder   12.5kg Cylinder  2.3kg Cylinder 
 Colombo 

1,659

                   1,652                      304
 Gampaha 

1,667

                   1,660                      316
 Kalutara 

1,672

                   1,664                      316
 Putlam  

1,696

                   1,677                      318
 Kegalle 

1,690

                   1,679                      319
 Kurunegala 

1,686

                   1,679                      319
 Galle 

1,687

                   1,680                      319
 Ratnapura 

1,689

                   1,682                      319
 Kandy 

1,696

                   1,689                      320
 Matara 

1,696

                   1,688                      320
 Matale 

1,699

                   1,691                      321
 Trincomalee 

1,722

                   1,703                      322
 Anuradhapura 

1,712

                   1,704                      322
 Polonnaruwa 

1,712

                   1,704                      322
 Vavuniya 

1,757

                   1,719                      323
 Mannar 

1,767

                   1,739                      324
 Hambantota 

1,716

                   1,708                      324
 Monaragala 

1,735

                   1,726                      324
 Badulla 

1,731

                   1,720                      324
 Ampara 

1,737

                   1,728                      324
 Nuwaraeliya 

1,731

                   1,720                      324
 Batticaloa 

1,747

                   1,728                      325
 Jaffna 

1,865

                   1,813                      327
 

LP Gas Price Revision with effect from 01 September  2010

 District  Maximum Retail Price 
Laugfs Gas   Shell Gas 
 12.5kg Cylinder   12.5kg Cylinder  2.3kg Cylinder 
 Colombo 

1,593

                   1,652                      304
 Gampaha 

1,601

                   1,660                      316
 Kalutara 

1,606

                   1,664                      316
 Putlam  

1,630

                   1,677                      318
 Kegalle 

1,624

                   1,679                      319
 Kurunegala 

1,620

                   1,679                      319
 Galle 

1,621

                   1,680                      319
 Ratnapura 

1,623

                   1,682                      319
 Kandy 

1,630

                   1,689                      320
 Matara 

1,630

                   1,688                      320
 Matale 

1,633

                   1,691                      321
 Trincomalee 

1,656

                   1,703                      322
 Anuradhapura 

1,646

                   1,704                      322
 Polonnaruwa 

1,646

                   1,704                      322
 Vavuniya 

1,691

                   1,719                      323
 Mannar 

1,701

                   1,739                      324
 Hambantota 

1,650

                   1,708                      324
 Monaragala 

1,669

                   1,726                      324
 Badulla 

1,665

                   1,720                      324
 Ampara 

1,671

                   1,728                      324
 Nuwaraeliya 

1,665

                   1,720                      324
 Batticaloa 

1,681

                   1,728                      325
 Jaffna 

1,799

                   1,813                      327
 

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Last Modified Date 03/09/2010